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Whether you have questions about our tours, wish to discuss a private booking, or simply want to share your thoughts about British history, we would be delighted to hear from you.

Our team responds to enquiries within two working days. For urgent matters regarding upcoming tours, please note our business hours below.

Contact Information

Office Address

14 Heritage Lane
London, SW1A 2AA
United Kingdom

Email

[email protected]

For booking enquiries, private tour requests, and general questions

Business Hours

Monday to Friday: 09:00 – 17:30
Saturday: 10:00 – 14:00
Sunday: Closed

Note: Tours operate seven days a week; office hours refer to administrative enquiries only.

Frequently Asked Questions

How far in advance should I book?

We recommend booking at least three weeks ahead for standard tours. Popular dates during summer and around bank holidays often fill earlier. Private tours require four weeks minimum notice.

What is your cancellation policy?

Full refunds are available up to 14 days before the tour date. Cancellations within 14 days receive credit toward future bookings. We reschedule at no charge if weather forces cancellation.

Are your tours suitable for all fitness levels?

Walking requirements vary by tour. City walks typically cover 4-6 miles on flat ground. Castle and countryside tours may involve uneven terrain and stairs. Please contact us to discuss specific accessibility needs.

Do you offer gift vouchers?

Yes—vouchers are available for any tour or as open credit. They remain valid for eighteen months from purchase and make memorable gifts for history enthusiasts.

Interior of historic cathedral with stained glass

Corporate & Educational Enquiries

Planning a team outing, client event, or school trip? We work with organisations to create tailored historical experiences that combine education with engagement.

Previous clients include international banks, law firms, universities, and secondary schools. We offer invoicing for corporate accounts and can provide supporting materials for educational objectives.

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Ready to Explore?

Browse our full range of tours and book your next historical adventure.

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Response times may vary during peak booking seasons. The address listed is our administrative office; tours depart from various locations as specified in booking confirmations. We do not accept walk-in visitors at the office. All communications are handled in English; we regret we cannot accommodate enquiries in other languages at this time.