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Last updated: September 2026

Our Commitment to Data Protection

cerulean-willow is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page explains how we comply with these regulations and outlines your rights.

Data Controller

cerulean-willow is the data controller for personal information collected through our website and services. This means we determine how and why your personal data is processed.

Contact details:
Email: [email protected]
Address: 14 Heritage Lane, London, SW1A 2AA, United Kingdom

Legal Basis for Processing

We process your personal data under the following legal bases:

Your Rights Under UK GDPR

As a data subject, you have the following rights:

Right to Access

You have the right to request a copy of the personal data we hold about you. We will respond to your request within one month.

Right to Rectification

You have the right to request that we correct any inaccurate personal data or complete any incomplete data.

Right to Erasure

You have the right to request deletion of your personal data where there is no compelling reason for its continued processing. This right is not absolute and may be subject to legal obligations requiring us to retain certain data.

Right to Restrict Processing

You have the right to request that we limit the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significant effects on you.

Exercising Your Rights

To exercise any of your rights, please contact us using the details provided above. We will respond to your request within one month. In complex cases, we may extend this period by two months, but we will inform you of any extension within the initial month.

We do not charge a fee for handling most requests. However, we may charge a reasonable fee if a request is clearly unfounded, repetitive, or excessive.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected:

International Transfers

Your personal data is primarily stored and processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk
Telephone: 0303 123 1113

We encourage you to contact us first so we can address your concerns directly.

Changes to This Information

We may update this GDPR information page periodically. Any changes will be posted on this page with an updated revision date.